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Create Outstanding Customer Relationships

CFIs and Flight Schools, use this course to build your business!

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Creating Outstanding Customer Relationships - DVD
Creating Outstanding Customer Relationships - DVD


Great customer relationships are so important—in any successful business—that we created a course to train ourselves. Each and every person at King Schools who answers a phone or fax takes this course. We are so passionate about these principles and practices that guide our company that we wanted to share them with you.

Your Best Value...

Business Courses
Complete Get It All Kit

$196  $98 ... 50% off!

This Course Covers...

  • Why you must create RAVING FANS
  • How to acquire and maintain customers
  • The one secret thing that everybody is looking for and how to use it for your success
  • The dynamite tool that gets results from other people—every time
  • The definition of a business—it may surprise you
  • The four things you must understand about your own business
  • Why understanding your purpose is so important
  • The necessity of determining your business values
  • How to define your unique selling proposition
  • Why you must understand your customer
  • How to appeal to the needs of others to get winning results
  • What to do when a customer complains
  • Insights and tools that will make your work more fun, reduce stress in your work and make your work more profitable
  • Why following this program will help you get deep satisfaction from your work


56 minutes.

Other KING Business Courses...
Creating A Successful Business - DVD
Marketing For Results-Salesmanship Multiplied - DVD
Non-Manipulative Selling For Sales Growth - DVD

You're In Control of Your Time
You choose when and where you want to learn.

Your Satisfaction is Guaranteed
King Schools "no questions asked" 30 day, money back guarantee.

We pledge to ...

  • ... place you on a pedestal. John and Martha may be the Kings—but to us, the real "kings" are our customers. Customer satisfaction has driven KING for over 40 years.
  • ... maximize your training. King Schools' teaching techniques help you remember facts you'll need—in every training product we create.
  • ... provide free, lifetime tech support. For as long as you own your course, you get this on all KING software and video products—Monday-Friday 8 A.M.-5 P.M. (PT). Contact Information
  • ... make learning enjoyable. Humor is a major component that distinguishes KING materials—and makes the learning process more memorable.
  • ... treat you with integrity. No loopholes, no surprises—we'll never abuse your trust. There's no fine print, no tricks. Never!

King Schools has trained 1 out of every 2 pilots!

  1. Why buy a KING Business Course?

    The Kings have over 40 years of business experience and are willing to share their valuable experience to help you create and market a successful business. King Schools is known for providing outstanding customer service. As John S. Craparo, Senior Vice President, Information Technology, Hewlitt Packard stated, "The service provided by King Schools is a model something by which all others are measured."

  2. What are the system requirements?

    A DVD player is all you need to play the courses.

  3. How long are the courses?

    • Creating A Successful Business - 40 min.
    • Non-Manipulative Selling - 38 min.
    • Creating Outstanding Customer Relationships - 56 min.
    • Marketing For Results - 48 min.

  4. How many discs are there in each course?

    There is one DVD for each individual course.

Who do I call if I have questions?
You can speak to one of our Pilot Advisors during business hours at 800-854-1001 or +1-858-541-2200. You can also email us at

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"Excellent presentation, very easy to follow with material organized in informative manner - so much for such a great price."
~Bart Lamb
Bull Valley, IL
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Flying Magazine
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Toll Free 800-854-1001
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3840 Calle Fortunada - San Diego, CA USA 92123-1825 | 800-854-1001 or +1 858-541-2200 (worldwide)
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