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Crew Resource Management (CRM)

Online Course

Meet your Regulatory Requirements

This course will give your crew a common understanding of roles and responsibilities key to being a well-functioning team. It will ease any tension or uncertainty in the cockpit by clearly defining the roles of each crewmember and providing ways to communicate that actively engage both pilots to increase risk management and reduce workload.
2 hours
KPW170
$224

The FAA has mandated Crew Resource Management training for all Part 135 operators as of March 22, 2013
 
This Course...
 
  • Can easily be supplemented with company-specific standard operating procedures for effective crew standardization
  • Can be completed in sections on your own schedule
  • Is a practical and efficient way to accomplish the training requirements
  • Will provide effective techniques for increasing operational safety by keeping your flightcrew operating at a high level of coordination and professionalism
  • Includes a handy downloadable reference card, completion certificate, and logbook endorsement
 
Essential Flightcrew Training—even if not required
 
Required or not, crew resource management training will help make you part of a great crew. To get this valuable training, you can spend hours in the classroom and additional time away from home at a training center, or you can take this course online, in bite-sized chunks, on your own schedule.
 
You'll Learn...
 
  • Why CRM Pays Off
  • SOPs, the Foundation of CRM
  • Working as a Team
  • How to Communicate Effectively in the Cockpit
  • How CRM Helps Manage Your Workload
  • Using CRM to Maintain Situational Awareness
  • How CRM Helps You Make Good Decisions
  • How Fatigue and Stress Relate to CRM
  • Using CRM in the Real World
 
Meets CRM Requirements
 
FAR 135.330 mandates that CRM training for Part 135 / 121 flight crewmembers and flight attendants must be completed as of March 22, 2013. FAR 91.1073 currently requires Part 91K operators to provide CRM training, as does FAR 121.04 for scheduled operators. Part 91 operators flying with two pilots and / or cabin crew can use this course for possible insurance premium reductions. Part 121 operators who want to ease their classroom load can use this course to meet their CRM training requirement as well. Satisfies IS-BAO recurrent training requirements.
 
Why Crew Resource Management?
 
Even crews with established SOPs, that have flown together for some time, are sure to find a some gems in this course. The course is filled with practical ideas that can be put to immediate use.
 

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You choose when and where you want to learn.
 
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We pledge to ...
  • ... place you on a pedestal. John and Martha may be the Kings—but to us, the real "kings" are our customers. Customer satisfaction has driven KING for over 40 years.
  • ... maximize your training. King Schools' teaching techniques help you remember facts you'll need—in every training product we create.
  • ... provide free, lifetime tech support. For as long as you own your course, you get this on all KING software and video products—Monday-Friday 8 A.M.-5 P.M. (PT). Contact Information
  • ... make learning enjoyable. Humor is a major component that distinguishes KING materials—and makes the learning process more memorable.
  • ... treat you with integrity. No loopholes, no surprises—we'll never abuse your trust. There's no fine print, no tricks. Never!
 
King Schools has trained 1 out of every 2 pilots!

  1. What devices will the course work on?
    Access Your Course from Any Device...All you need is an Internet connection and a Web browser
    • Tablets
    • Computers
    • Mobile Devices
  2. How long can I access the material once I complete the course?
    The Jet Transition course, which is listed in the selection of KING Pro Course below, has lifetime course access; the other courses on this list have a 90 day review period once you have answered the last question in the course.
  3. How long are the pro courses?
    ADS-B Pilot Certification contains approximately three (3) hours of instructional material
    Crew Resource Management (CRM) contains approximately two (2) hours of instructional material.
    ETOPS Pilot Certification contains approximately one (1) hour of instructional material
    HAZMAT Training for Will-Not-Carry Operators contains approximately two (2) hours of instructional material
    High Altitude Endorsement Ground Training Pilot contains approximately three (3) hour of instructional material
    • High Altitude Endorsement Physiology contains approximately one (1) hour of instructional material
    • High Altitude Endorsement Weather contains approximately one (1) hour of instructional material
    • High Altitude Endorsement Aerodynamics contains approximately one (1) hour of instructional material

    Icing Operations Pilot Certification contains approximately two (2) hours of instructional material
    International Flight Operations Overview contains approximately four (4) hours of instructional material
    Introduction to Radar approximately 45 minutes of instructional material
    Jet Transition contains approximately four (4) hours of instructional material
    NAT HLA Pilot Certification contains approximately one (1) hour of instructional material
    Oceanic RNP Pilot Certification contains approximately one (1) hour of instructional material
    Part 135 Initial Training contains approximately thirty-two (32) hours to complete this course
    Part 135 Recurrency A or B Training contains approximately sixteen (16) hours to complete this course
    P-RNAV / B-RNAV Pilot Certification contains approximately one (1) hour of instructional material
    RNAV-1 & -2 Pilot Certification contains approximately one (1) hour of instructional material
    RVSM Pilot Certification contains approximately one (1) hour of instructional material
    TAWS contains approximately 45 minutes of instructional material
  4. Are these courses FAA approved?
    The following courses cover all FAA required general topics for all operators.
    On select courses(*), each operator needs to supplement our course with aircraft and/or company specific items from your ops spec to obtain your POI’s approval to use the course in your training program.
     
    *ADS-B Pilot Certification
    *Crew Resource Management (CRM)
    *ETOPS Pilot Certification
    *HAZMAT Training for Will-Not-Carry Operators
    High Altitude Endorsement Ground Training Pilot
    • High Altitude Endorsement Physiology
    • High Altitude Endorsement Weather
    • High Altitude Endorsement Aerodynamics
     
    Icing Operations Pilot Certification
    *International Flight Operations Overview
    *Introduction to Radar
    NAT HLA Pilot Certification
    Oceanic RNP Pilot Certification
    *Part 135 Initial Training
    *Part 135 Recurrency A or B Training
    *P-RNAV / B-RNAV Pilot certification
    *RNAV-1 & -2 Pilot Certification
    *RVSM Pilot Certification
    *TAWS
     
    Jet Transition is designed to provide an overview of jet aircraft operations.
     
    >We have found that most FSDOs are familiar with our training but if yours is not, you can provide them with a copy of any course syllabus by downloading it from our site before you purchase a course. Additionally, if there are still any concerns, we will provide FAA inspectors with a course key for any courses you are considering at no charge to you or the FAA for them to review. The only requirement for the complementary course is that it must be sent to an FAA e-mail address.
  5. How often do I need to renew my RVSM?
    If you are flying under Part 91 – You need to check whether the insurance company or company you are flying for has a required renewal timeframe. (The FAA does not have a specific time indicated for renewals.) There is no FAR that sets a requirement for RVSM Recurrency for Part 91 operations. Under the LOA, the FAA expects that the person designated as the responsible individual will ensure that all pilots are qualified to operate the aircraft. Depending on the relationship with your POI you may or may not have training requirements specified in your agreement or operations manual. The primary driver is more likely company policy, personal standards or insurance considerations. LOAs used to expire after 24 months and again it was between the operator and the POI what was required to renew the LOA. LOAs are aircraft (tail number) specific and now must be renewed only when any one of three things happen: (1) change of equipment, (2) change of ownership, and (3) change of responsible individual. Again, it will be between you and the POI as to what will be required to issue a new LOA if any of those things change.
     
    If you are flying under Part 135 – You need to check with your Chief Pilot and Training Manual as the renewal time may vary.
  6. How do I get my WINGS credit for taking the course?
    Just make sure the email address in your King Schools iLearn account matches your WINGS account. We will automatically grant WINGS credit when you complete the course. For more information, click here.
  7. Can my flight department receive a volume discount?
    Yes, King Schools does offer volume discounts for qualified flight departments. Please contact us at 800-854-1001 or +1-858-541-2200 for pricing or to place your order.
  8. Do you offer any kind of course progress reporting for larger flight departments?
    Yes we do! Please contact Bill Ziska, VP of Sales for King Schools at +1-858-576-6214 and let him know that your flight department is interested in setting-up weekly reporting.
  9. Who do I call if I have questions?
    You can speak to one of our Pilot Advisors during business hours at 800-854-1001 or +1-858-541-2200 or, you can email us at custserv@kingschools.com.

Unedited Customer Reviews
Comprehensive
More comprehensive than the course I was taking at my previous employer.
James E. 02/28/2024
Crew Resource Management (CRM)
Simple, complete and easy
All of the important things that you should take care every flight are contained here, it's up to us to comply with them
Alejandro R. 12/02/2023
Crew Resource Management (CRM)
GREAT INFO
Shale P. 11/21/2023
Crew Resource Management (CRM)
Amazing
Great training and improve awareness
Hugo M. 11/07/2023
Crew Resource Management (CRM)
Course Completion Review
Alexander 08/19/2023
Crew Resource Management (CRM)
Course Completion Review
A well done and useful review of CRM.  Concise and to the point. Thx
Michael A. 08/11/2023
Crew Resource Management (CRM)
Excellent. Thanks
JOHANN A. 07/25/2023
Crew Resource Management (CRM)
Course Completion Review
Easy course to navigate and good information from someone with little CRM experience.
Gabriel A. 05/13/2023
Crew Resource Management (CRM)
Course Completion Review
Dan D. 03/16/2023
Crew Resource Management (CRM)
Decent, but long
It's fully text-based with a few charts here and there.  I learned some things, but I feel that the course should be about half as long as it is in its current form.
James B. 02/21/2023
Crew Resource Management (CRM)
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